With IT budgets expected to be tight this year, small business
owners must make wise investments in order to stay competitive. While
most analysts believe some cutting-edge trends, like mobile
advertising, are still half a decade away from offering immediate ROI
to small and medium-size businesses (SMBs), technologies such as
virtualization and the burgeoning proliferation of portable,
Internet-connected devices can be well suited for midmarket companies.
1. Cloud Computing
Put simply, cloud computing is a way for SMBs to access
enterprise-class technology with minimal up-front costs and easy
scalability. Over the next three years, we’ll see cloud computing
continue to expand. Because cloud computing allows a large number of
networked computer systems to share an IT infrastructure, operating “in
the cloud” frees small business owners previously limited by the
capabilities of local or remote computers. It also allows midmarket
companies to reduce in-house IT infrastructure costs and transfer
day-to-day business applications to the cloud from their terrestrial
offices.
Cloud computing is particularly attractive to SMBs because it allows
them to reduce up-front investment in technology infrastructure and use
Web-hosted services as they would electricity or water—paying only for
what they use. But John Sloan, a senior research analyst at Info-Tech
Research Group who likened the cloud computing market to a "gold rush,"
said SMBs need to understand some of the unresolved issues around cloud
computing.
"The attraction of cloud computing options right now is very similar to
the attraction [of] distributed processing. It offers opportunities to
do things with a far lower threshold of investment than what was
traditionally thought possible," Sloan said. "In the same way the SMBs
led distributed processing in the '90s, I think that the opportunity is
there for a company like Zoho to show the benefit of lowering that
threshold."